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John Hancock, 875 North Michigan Avenue
Chicago, Illinois 60611-1803
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ph: 312.337.1101
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I called to make a reservation for 60 people, I spoke a gentleman who answered the phone (he was nice) but did not speak any English, I spoke with three different people --ALL for whom I had experienced a communication gap. After about 10 mintes and figuring out what they were trying to get across, I finally understood that they do not take reservations and that with so moany people the wait may be VERY LONG! The 3 person I spokke with mentioned a party room. But I decided to give up, again, with the little English they spoke I was in fear that I would not get what I ordered. DO note they were doing their best and very kind, but where not able to handle this customer to his satisfaction...
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